Basic Package

Basic Package

A success trainer will join your team to go through a discovery process to help you define your ministry goals. Using video conferencing technology your trainer will train you and your team to become Church Office Online data masters. Our goal as your ministry partner is to help ensure your team is fully confident with your system and understands how to use it for real ministry success. You’ll have unlimited access to your trainer and training tools to fast track your team’s adoption and mastery of your software.

Start out strong

graphic icon price tag with a heart in it

Online Giving Engagement Sessions

Our giving integration is extra powerful and we’re ready to help you learn the basics then take things to the next level. A one-on-one session with a giving success trainer will help you learn how to increase online giving, lower costs, and employ success strategies. Plus, you can grab some amazing resources.


Email, phone, and chat support is available if you need to troubleshoot a technical challenge. We’re not like other church software management companies who limit who can speak with support. Anyone who uses your software can call support and talk to a real person.

Guides and Release Webinars

Check out our Things You Should Know pdf, Release Details Webinars, a Self-Assessment Checklist, and Excel file Launch Planner, and more on our support site, GetStarted.Church.

Essential Learning Videos

Tap into our library of 40+ short feature-specific training videos, which is updated on a regular basis. You’ll learn how to use every facet of our software, plus, you can rewind and replay at your own pace.

In-App Help and Tutorials

Help is available, right where you need it–in the software. Just click help or follow our built-in prompts to master your data in the process of using it. In-App assistance is regularly updated and growing.

Data Import Tool

Our tool will help you import basic record information such as names, contact information, dates, etc.

Ready to run your church more successfully than ever before?

Meet Your Success Trainers

Lexie Bear

In addition to being a Success Trainer, Lexie also serves as Communications Director at her local church. She is passionate about discovering new and authentic ways to share the love and hope of Jesus with her community and ministries all over the country.

Jessica Kissinger

Jessica has served in ministry for over 10 years, from foreign missions to administrative staff and kids church. She now serves as part of the Success Team, with the goal of making every day processes simple and effective. She also just began sleeping through the night and has a really fancy jogging stroller.

Dory Allen

Dory began her career supporting database software. This mom of three has found a great fit as the database admin of her local church, implementing and using the same software she now teaches others to use!

Keith Franz

Keith has served in the local church as a Youth Pastor and Worship Pastor for over 15 years. Now he serves churches all around the country, helping them improve ministry processes using our software.

Tom Huckstep

Tom has over 40 years of management, administration, and information systems experience. Plus, he regularly serves in the music and production ministries of his church. When he’s not traveling with his wife Dana (41 years!), he entertains his two grandchildren.

You’ve got options. Check these out.


Access our pool of trainers and resources to migrate your database
and jumpstart your software success.


We’ll provide everything you need to accelerate training with a
one-on-one approach.